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Passport Rewards Terms and Conditions

ELIGIBILITY: Members must be 21 years of age or older. The Passport Rewards program is intended for individual use only. Individuals may not have more than one membership. Family members may not share a membership. Points may not be accumulated for a business entity. Accounts will be deactivated if not used within 12 months. If applicable laws prohibit us from offering the program to you, then you may not participate in the program. If applicable law prohibits us from offering you a feature of the program, then we may either not offer you that feature of the program or revoke your membership in the program. Gordon Biersch Brewery Restaurant Group employees and family members or people living in the same household as a GBBRG employee are not eligible to participate.

GETTING STARTED: You must register your card with a valid name, mailing address, active e-mail address, and telephone number. Members are responsible for updating this information. Members cannot get credit for visits prior to registration in the Passport Rewards program web site.

LOCATIONS: Passport Rewards benefits and awards are available at participating Gordon Biersch, Big River, Bluewater Grille, A1A, Ragtime or Seven Bridges locations only. Rewards may vary by restaurant location. Gordon Biersch reserves the right to add or withdraw participating locations without prior notice.

ACCUMULATING REWARDS & POINTS: Points are credited to your account when presenting your Passport Rewards card to your server at the restaurant. Points are accumulated at the rate of 1 point for $1.00 spent on food and beverages, excluding tax and gratuity. Points are not awarded for the purchase of gift cards. Only the member paying the bill may accumulate points. If a bill is paid by credit card, the name on the card must match the name on the Passport Rewards card. Passport Rewards Points are only awarded for checks that are paid for with cash, credit card, or purchased gift cards. If a portion of the meal is paid for with a discount, gift certificates, or promotional gift card, members cannot accrue points for that portion of their check.

Members cannot accrue points for purchases that are paid with Stored Value from their Passport Rewards Card or purchases that are paid with gift cards that were issued to the guest for redeeming their Passport Rewards Points. Any errors on guest check receipt must be adjusted on the day the transaction was made. LAWS MAY PROHIBIT ACCUMULATION OF POINTS FROM ALCOHOL PURCHASES ONLY.

USING REWARDS & POINTS: Redemption of points and reward may vary depending on the location, particular offer or reward, and availability. Points and stored value are non-transferable. Points and stored value have no cash value and may not be redeemed for cash. Unredeemed rewards or stored value will be stored on your card until your next visit or the expiration of the reward or stored value. Points, stored value and rewards are subject to expiration.

CANCELLATION OR TERMINATION OF BENEFITS: Members may cancel their membership at any time by contacting us at passport@cwrestaurants.com. Passport Rewards may cancel this program in its entirety; end or modify any specific reward or benefit; modify requirements for earning benefits, modify the time period in which you have to earn a particular benefit; and/or modify any other feature of the program at any time and without prior notice. Any changes to the program or a particular reward may result in the expiration of your points or stored value and those expired points or stored value will have no cash value. Accumulated points or stored value are not member property and may be revoked, cancelled, limited, or modified at any time, even though such action may adversely affect the member's right to use previously accumulated points or stored value. Federal and State tax liabilities are the responsibility of the cardholder.

WEBSITES: Gordon Biersch makes available to its members information about the Passport Rewards through its web site. Circumstances beyond our control may cause such information to be incomplete or unavailable. Therefore, Gordon Biersch does not warrant or guarantee that its web site information will be available or accurate at all times.

PERSONAL INFORMATION: We may collect personally identifiable information when you visit or use our web site. We may also receive personally identifiable information from our business partners. We also automatically receive and record information on our server logs from our browser including your IP address, cookie information and the page you requested. We may use this information for three internal purposes: (1) to customize the content you see; (2) to fulfill your request for certain services and information; and, (3) to contact you for the purpose of communicating about the program and special offers. We will not sell or rent your personally identifiable information to anyone. We will, however, send personally identifiable information about you to other companies or people when: (1) we have your consent to share the information; or, (2) we need to share your information to provide the product or service you requested; or (3) we need to send the information to companies who work on behalf of Passport Rewards to produce a product or service to you (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us); or (4) we respond to subpoenas or court orders or legal processes.

LEGAL LIABILITY LIMITS: You agree that Gordon Biersch and its parent company, subsidiaries, their directors, officers, employees, agents, franchisees and their parent companies, subsidiaries, directors, officers, employees, and agents shall not be responsible or liable to you for: (1) any claim, loss, injury, damage, delay, accident, cost or expense, including attorney's fees, arising out of or related to the Passport Rewards program, these Terms & Conditions, and the Web site; (2) any incidental, indirect, special, punitive, exemplary or consequential damages, arising out of or related to the Passport Rewards program, (3) use of the information you provide to us to enroll in the Passport Rewards program. The law of the state of Tennessee without regard to its conflict of laws rules, will govern your enrolment and participation in the program and our performance of our obligations under the program. If you have any questions, please contact us at passport@cwrestaurants.com.